約在上星期，我發現自我DIY的Xbox 360 500GB硬碟，由於少了Xbox 1代的虛擬程式跟磁區切割，所以無法執行 Xbox BLACK這片遊戲。然而原廠Xbox 360硬碟卻是有完整結構，就可以正常Play。
寄e-mail 給Amazon.uk 抱怨，Amazon.uk 就直接同意我辦理退貨, 並預計退還 £153.58.
(硬碟價格為 £46.8/PCS, 三個硬碟為 £140.4，也就是運費還給我了 £13.1)
Upon reviewing your email, I completely understand your concern regarding the order # and I’m truly sorry for the inconvenience caused in this regard.
Please don’t worry, I’ll give my best to assist you better.
In this case I would like to request you to return the Official Xbox 360 500GB Replacement Hard Drive to us and, as requested, we’ll refund you as soon as the item is returned to our warehouse.
To access your personalised return label, click the link below and follow the instructions provided:
Click on the “E-mail to a friend” button and follow the instructions provided if you don’t have a printer so you can forward your return label to a friend to request that they print it for you.
If clicking on the link doesn’t work, please make sure you’re signed into the account you used to place the order. Once you’re signed in, try clicking it again or copying and pasting it into your browser’s address window.
When the refund is completed in our system, we’ll send you an e-mail letting you know the date, amount and payment details.
Once your refund has been completed by us, please allow your bank between 5-7 business days to process it.
Rest please be assured that you’ll get your refund automatically as soon as the item is returned to our warehouse.
Further I would like to suggest you, if you still want to purchase this item in perfect condition, please re-order it with fastest delivery method we’ll waive off the delivery charges for you for making up this inconvenience.
I’m very sorry about all of this. This usually doesn’t happen. I hope you’ll consider this an isolated incident and give us another chance in the future.
I hope this helps. We look forward to seeing you again soon.
Upon reviewing your email, I understand your concern regarding re order of Official Xbox 360 500GB Replacement Hard Drive.
In this situation, I would have been strait away placed a replacement order for you for this item but unfortunately
the item you have mentioned – “Official Xbox 360 500GB Replacement Hard Drive” – is currently out of stock with Amazon.
I have forwarded your message to our concern department and as soon as it comes in stock we will contact you again.
Occasionally, our supply of popular items is limited and some products sell out quickly.
Perhaps you could check our website from time to time to see if this item is back in stock or if it’s available from a Seller at Amazon Marketplace.
Clicking on the blue “used and new” link on the product’s detail page takes you to items offered by Sellers at Amazon Marketplace. You’ll be given a list of available copies of an item, their condition and Sellers. Please note that we can’t source products from Marketplace Sellers.